Receive Activation Email and/or Text Message:
To activate, click the web link in either message from your smartphone. The link will take you to an activation screen where you can create an account. Receive Activation Email
and/or Text Message
Add Family Members:
Adding family members is free, and we encourage you to invite all members of your immediate family that are over 18 years old. They will get access to all the same services including access to free healthcare concierges and medical professionals.
Finally, after you download the HealthJoy app, all you need to do is log in to the app with the email address that
received your invitation and password you created. JOY, your virtual healthcare assistant, will welcome you to the
app. You can start using the app within seconds.
You'll be taken to a web page asking you to create an 8 character password (minimum).
Download the App :
Next download , install, and log into the HealthJoy app. The app is available for android, iphone, and ipad and requires an internet connection. Just click the download button at the end of the setup process and you'll be taken to our app within your smartphone's app store.
Did you forget something?
If you forgot your password, all you need to do is open the HealthJoy app and tap the “Forgot Password?” link at the bottom of the login screen. We will send you a link to create a new password to the email your company supplied us.
If you can’t find or accidentally deleted our activation email, click “Set up your account” at the bottom of the login screen to request a new one. We will ask you for your email address, and our Concierge will confirm your eligibility. We’ll send a new activation email as soon as possible.
New Activation Email: If you have any other issues with activation or logging into our system, please call or email us at: (877) 500-3212 firstname.lastname@example.org